Orders

Its simple: find your desired products and select your size (if available). Then add the product to your shopping cart using Add to cart button. You can add multiple products to your shopping cart. Then click the Checkout button and fill your contact informations. We need this informations to be able to deliver the goods to you. Select desired payment and delviery method and click Place order.

No, you do not need to have an account to place an order. Hoever you can create one during checkout. We reccomend to create an account to be able to save your information, shop quicker and view all your orders.

Sizes among brands may differ. We try to provide you with size charts from all of the brands that we offer, however some of them are not available even at their offial websites. As s base refference, you can use basic sizes S/M/L/XL, or in the case of shoes, use EU sizes. If you are not sure, feel free to contact us at orders@sikk.store or on our instagram @sikk.store and we will help you pick the correct size. You can always return or exchange the good for the correct size.

There is no minimum or maximum order amount  limit. However maximum order amount can be limited if you pay with debit card, depending on your transaction, or spending limit.

Yes. Contact us as soons as possible on orders@sikk.store. If your goods are already on its way, wait for the delivery and then send the goods back to us. For more information visit: Shipping and returns.

This may happen when you pay online via Debit/Credit card and did not finish the payment. Your order will be cancelled in 3 hours, if the online payment is still incomplete. In this case, you will receive an email. You can then order again using different payment method. We use this method to avoid misuse of services and freeing up the product stock, which are held by the incomplete order. If you are not sure, feel free to contact us at orders@sikk.store.

Payment

At the moment we support payments via Debit/Credit cards (instant online payment), or payment with cash upon delivery by courier. 

All prices are displayed with VAT included! You will see the tax amount at the cart and during checkout. VAT rate in Hungary is 27% (2020).

No, tax free shopping is not available.

No, we do not support this method.

Make sure to type in the correct card number (16 digits), correct date of expiry in the format MM/YY (month/year) and the CVV security number from the back side of your card (3 digits). Online payments are handled by the third party payment gateway, so we are not able to influence such events. If you enter the card info correctly and still are not able to finish payments, check:

  1. Make sure you have sufficient balance available.
  2. Make sure your card support online payments.
  3. Make sure your card is not expired.
  4. If none of the above is the case, you may want to contact your bank for more details.

Your order will be cancelled in 3 hours, if the online payment is still incomplete. In this case, you will receive an email. You can order again using different payment method.

Shipping and returns

For delivery of goods, we use we use the courier company GLS.

  • Hungary: Free (if paying online)
  • – 650 HUF if Cash on delivery
  • Slovakia: 6€ (free for orders above 50€)
  • Other EU countries: 16€

HUNGARY

1-2 days

SLOVAKIA

2-4 days

OTHER EU COUNTRIES

7-14 days
 
Delivery time may differ depending on weekends or holidays, or if the product is out of stock, or you are backordering.

If the size of the product/products you ordered is wrong, unfitting or the product is damaged, you can replace the product/products for correct size withing 14 days upon delivery.

  1. Write us an email at orders@sikk.store and describe the issue and include new size you wish to get. Please include your order number to help us speed up the proccess. 
  2. Send the goods back to us: SIKK STOREMóricz Zsigmond Rakpart 8,
    9022 Győr, Hungary. Make sure to use proper packing to avoid damage during transport.
  3. If the selected size is in stock, we will send the goods back to your adress within 1-2 days upon delivery.
  4. If the selected size is out of stock, we will contact you ASAP with more details and options.

You are also entitled to return the ordered goods and get the money back within 14 days upon delivery. We will send the money via bank transfer. 

  1. Write us an email at orders@sikk.store  including your order number. Do not forget to include your bank account number (IBAN), where you want us to send the money.
  2. Send the goods back to us: SIKK STOREMóricz Zsigmond Rakpart 8,
    9022 Győr, Hungary. Make sure to use proper packing to avoid damage during transport.
  3. When the goods are delivered to us, we will send your money back via bank transfer, to the account included in the e-mail.

About sikk.store

Online store www.sikk.store is run by:

  • SIKK STORE kft.
  • Móricz Zsigmond Rakpart 8
  • 9022 Győr, Magyarország
  • Businness ID: 08-09-030438
  • EU VAT: HU26562276
  • E-mail: orders@sikk.store
  • Phone: +421 905 819 462

Yes, of course. You can visit our store in the city centre of Győr, Hungary.  Adress is:

SIKK STORE, Móricz Zsigmond Rakpart 8, 9022 Győr, Hungary

We started our online shop www.sikk.store and our physical store in the december of 2018. Since then we have hundreds of satisfied customers.

We need your contact information to be able to succesfully complete your order and deliver the goods to your correct adress. We require only the basic information such as: Name, email, phone, adress.

We attach great importance to the protection of personal data. The only case of us sharing your information, are with the delivery/courier services – to be able to successfully deliver the goods to you.

We do not share, and never will share your private information with any other third party.

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